The question
As part of succession planning in the people team, the Chief People Officer needed a Head of People to own the people strategy for the 2023 to 2027 plan, lead facilities, HR projects, payroll, talent acquisition and learning, and stand in for the CPO at governance forums. The person had to combine strong influencing skills with commercial judgement and pace.
The approach
We built a candidate pack around the organisation's history, growth and investment plans so every candidate understood the story and the process. James met every shortlisted candidate in person and assessed them against the criteria the client set, with findings in written candidate notes. We arranged two rounds of face-to-face interviews and psychometric profiling.
The outcome
The retained search completed and our candidate joined the business as Head of People.