Simon Brown’s top tips for successful shared services governance

Simon is a frequent columnist at SSON and a veteran of shared services deployments at GSK, Coca-Cola, NCR, Carlson Wagonlit Travel and Becton Dickinson over the past 20 years, both as a Shared Services Director and a Transformation and Change Advisor and Consultant.  For this blog, Simon has kindly shared his views on understanding service […]

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