Transforming the HR Function for a Global Pharmaceutical Business

Transforming the HR Function at a Global Pharmaceutical Business

Client: Confidential (Global Pharmaceutical Business)

Duration: 2 Years

Objective: To reshape the HR function for a global pharmaceutical company, enabling it to better support the business’s strategic objectives and drive significant improvements in efficiency and effectiveness.

Overview: Our client, a leading global pharmaceutical business, engaged us to assist their Chief People Officer in a comprehensive transformation of their HR team.

The goal was to modernise and optimise their HR operations, ensuring they were aligned with the company’s long-term strategic vision.

Challenges:

• Outdated HR processes and systems
• Lack of consistency in terms and conditions across different regions
• Inefficient organisational structure
• Need for specialised leadership within HR functions

Solution: We embarked on a 2-year transformation program, collaborating closely with the Chief People Officer to reshape the HR team. Our approach included:

1. Talent Acquisition:
   • Placed key leadership roles including Divisional HR Director, Head of Reward, Head of Talent, HR Transformation Team, Organisation Design Specialist, and HR Programme Manager.
   • Ensured these leaders were aligned with the strategic vision and had the expertise to drive change.
2. Harmonisation of Terms and Conditions:
   • Standardised employment terms and conditions across all regions to ensure fairness and consistency.
   • Our team worked with legal and compliance teams to navigate local labour laws and regulations.
3. Implementation of New HR Systems:
   • Introduced and integrated several new HR systems, including ERP, Payroll and Time and Attendance management.
   • Enhanced data accuracy and accessibility, leading to better decision-making and resource management.
4. Complete Organisational Redesign:
   • Conducted a thorough analysis of the existing organisational structure.
   • Redesigned the organisation to improve efficiency, including supporting redundancy programme, and better alignment with the company’s strategic goals.
5. Change Management and Training:
   • Developed and executed a change management strategy to ensure smooth transitions.
   • Provided training and support to employees to adapt to new systems and processes.

Results:

• Enhanced Efficiency: Streamlined HR processes resulted in significant time savings and improved operational efficiency.
• Improved Consistency: Harmonised terms and conditions led to greater fairness and consistency across the organisation.
• Modernised HR Function: The introduction of new HR systems modernised the HR function, providing better data and insights.
• Stronger Leadership: The placement of specialised HR leaders ensured that the HR team was well-equipped to support the company’s strategic objectives.

Through our collaborative efforts, we successfully transformed the HR function of a global pharmaceutical business, enabling it to better support its strategic goals and drive significant improvements in efficiency and effectiveness.