Candidate Experience: Why it matters and how to improve it.

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The job market’s competitive landscape has taken on a fresh dynamic in the UK. With businesses vying for the crème de la crème of talent, the recruitment process has been thrust into the spotlight. At the centre of this process is a term that’s creating quite the stir: candidate experience. So, why is this experience so crucial, and how can companies refine it?

Understanding Candidate Experience

Before diving into its importance, let’s define what we mean by ‘candidate experience’. It refers to the perceptions, feelings, and reactions a job seeker has about an employer, based on their interaction from job posting to the interview process and even post-application feedback.

Why Does Candidate Experience Matter?

  1. Branding and Reputation: In an age dominated by social media and online reviews, a candidate’s poor experience can quickly become a public relations nightmare. A business’s employer brand is often shaped by past candidates’ shared experiences.
  2. Attract and Retain Quality Talent: Candidates who experience a streamlined and respectful application process will likely view the company in a favourable light. This positive perception ensures that high-calibre talent is both attracted to and retained by your organisation.
  3. Economic Impacts: A prolonged and inefficient hiring process can be costly. Furthermore, vacancies can cause operational disruptions. Enhancing the candidate experience often means a quicker hiring turnaround.

Tips to Improve the Candidate Experience

  1. Transparent Communication: Keep candidates in the loop. Whether it’s about expected response times or the next steps in the application, clear communication can set their minds at ease.
  2. User-friendly Application Platforms: Nothing deters a potential candidate faster than a cumbersome application system. Ensure that your online platforms are intuitive, mobile-friendly, and efficient.
  3. Prompt Feedback: Candidates appreciate timely feedback, even if it’s negative. It shows respect for the time and effort they’ve invested in the application.
  4. Set Clear Expectations: From the job advert to the interview process, clarity about what’s expected helps candidates feel at ease and allows them to better showcase their strengths.
  5. Humanise the Process: Remember, candidates are humans, not just CVs. Whether it’s through personable emails or a friendly interview atmosphere, make them feel valued.
  6. Consistent Experience for All: Whether you’re hiring for an entry-level position or a top executive role, the process’s consistency ensures fairness and keeps biases at bay.

The Long Game

Improving the candidate experience isn’t just a one-off effort. It’s an ongoing strategy that evolves as the job market and candidate expectations change. Businesses should periodically review and tweak their recruitment processes to ensure they’re offering an experience that resonates with current job seekers.

In Conclusion

In the hustle and bustle of the UK’s competitive job market, the candidate experience is a game-changer. It’s more than just an HR trend; it’s the foundation for a robust recruitment strategy. By focusing on the candidate’s journey and experience, businesses can not only find the right fit faster but also promote a company culture that values each individual, right from the first interaction.

OUR FOCUS ON LONG-TERM PARTNERSHIPS

At re:find we have been in Executive Search for over 20 years. We believe that recruitment is not a one-off transaction but rather a long-term partnership. We aim to build long-term relationships with our clients, providing ongoing support and advice to help them find and retain the best talent for their organisation.

In addition, as a business, we understand that every organisation is unique and that there is no one-size-fits-all solution when it comes to recruitment. That’s why we offer bespoke recruitment solutions that are tailored to meet the specific needs of each client. Whether you need help with a single hire or a full recruitment campaign, we can help.

We are committed to providing our clients with the highest quality service. As part of this, we ensure that we take the time to understand your organisation’s culture and values, as well as the specific skills and experience needed for each role.

For more information on our executive search practice and our CCS framework please get in touch with our Managing Director, James Cumming.

 

A Journey into the World of HR Leadership

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A Journey into the World of HR Leadership. Welcome to the dynamic realm of Human Resources (HR) leadership!

Every day brings new challenges. Every day brings new opportunities. And every day beings the chance to make a positive impact on an organisation’s most valuable asset – its people.

In this blog, we’ll delve into the life of a HR leader. We’ll be exploring the challenges they face and the benefits they reap. And, the techniques and strategies that help them navigate the complex landscape of human capital management.

The Role of a HR Leader

Being at the helm of HR leadership is no small feat. It involves juggling multiple responsibilities, from talent acquisition and employee relations to performance management and strategic planning. A HR leader is the linchpin that holds the workforce together. They ensure a harmonious blend of individual growth and organisational success.

A HR leader is responsible for managing the employee life cycle, which includes recruiting, hiring, onboarding, training, and firing employees, as well as administering employee benefits. They are also responsible for planning, coordinating, and evaluating the various services, policies, and programs of an organisation’s HR department.

HR leaders act as mediators between upper management and employees and champion causes on behalf of employees. They promote awareness and guide all levels of the organisation through change and transition periods. HR leaders also coach managers and employees on company culture and better methods of coexisting and working together.

In addition, HR leaders must constantly redefine the talent acquisition process and connect human capital decisions with business strategy.

The Crucial Role of HR Leadership in Organisational Success and the Challenges

HR leaders play a pivotal role in driving the success of an organisation. They own key aspects such as talent acquisition, employee engagement, and fostering a positive workplace culture.

While the HR leadership role is rewarding, it comes with its fair share of challenges. From managing workplace conflicts to adapting to ever-evolving employment laws, HR leaders need to be adept at handling a myriad of issues.

HR leaders often encounter challenges every day. They need resilience and adaptability, and there are strategies for overcoming these challenges.

Benefits of HR Leadership

Despite the challenges, there are numerous benefits to being an HR leader. There are positive aspects of the role, including personal satisfaction, career growth, and the opportunity to shape the future of the organisation through its people.

Making a difference in employees’ lives can be one of the most gratifying aspects of the role. And, the professional growth opportunities that come with navigating the complex HR landscape can be great too!

Techniques for Effective HR Leadership

Success in HR leadership requires more than just problem-solving skills. It demands a strategic mindset, effective communication, and the ability to build strong relationships with employees at all levels of the organisation.

There are many practical techniques that HR leaders can employ to excel in their roles. From fostering open communication to implementing data-driven decision-making.

The HR landscape is ever-evolving, and effective leaders need to stay ahead of the curve by anticipating and addressing changes in the workforce, technology, and global business environment.

Conclusion:

In conclusion, being an HR leader is a multifaceted journey filled with challenges, rewards, and the opportunity to shape the future of both individuals and organisations. By understanding the crucial role of HR leadership, acknowledging and addressing challenges, and adopting effective techniques and strategies, HR leaders can not only survive but thrive in this dynamic field. Whether you’re an aspiring HR leader or someone interested in gaining insights into the world of human resources, this blog has provided a glimpse into the intricacies of HR leadership in the UK.

OUR FOCUS ON LONG-TERM PARTNERSHIPS

At re:find we have been in Executive Search for over 20 years. We believe that recruitment is not a one-off transaction but rather a long-term partnership. We aim to build long-term relationships with our clients, providing ongoing support and advice to help them find and retain the best talent for their organisation.

In addition, as a business, we understand that every organisation is unique and that there is no one-size-fits-all solution when it comes to recruitment. That’s why we offer bespoke recruitment solutions that are tailored to meet the specific needs of each client. Whether you need help with a single hire or a full recruitment campaign, we can help.

We are committed to providing our clients with the highest quality service. As part of this, we ensure that we take the time to understand your organisation’s culture and values, as well as the specific skills and experience needed for each role.

For more information on our executive search practice and our CCS framework
please get in touch with our Managing Director, James Cumming.

Being a Strategic Leader and why that Matters

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In our fast-paced and ever-evolving world of business, being a strategic leader takes on various forms and functions. One style that stands out and holds immense importance is being a strategic leader. In this blog, we will delve into the intricacies of strategic leadership, what it means to be a strategic leader, and why it is of utmost significance in the corporate landscape.

What do we mean by Strategy?

Strategy refers to a well-thought-out plan or a set of actions designed to achieve specific goals and objectives. But more often than not it’s not just about setting goals, it’s also about determining the path to reach those goals. For an organisation, strategy serves as a roadmap guiding them through the challenges and opportunities they encounter.

The Role of a Being a Strategic Leader and why that Matters in Shaping Strategy

Being a strategic leader goes hand in hand with crafting and executing organisational strategies. However, a strategic leader isn’t just people who focus on day-to-day operations, they will also take a comprehensive approach to envision the future and lead the organisation towards it. They are forward thinkers who keep an eye on the long-term and align the team’s efforts accordingly.

How to Be a Strategic Leader

Becoming a strategic leader isn’t something that happens overnight; it’s a journey that requires honing specific skills and adopting the right mindset. Here are some essential aspects of being strategic:

1. Vision

Having a clear and inspiring vision is the cornerstone of strategic leadership. It’s about knowing where you want to take your organisation and being able to articulate that vision to your team. A shared vision creates alignment and motivation.

2. Critical Thinking

Strategic leaders are adept at critical thinking. They can analyse situations, identify opportunities and threats, and make informed decisions. Critical thinking is the compass that guides them through the complexities of business.

3. Adaptability

The business landscape is ever-changing and because of that, being adaptable is key to staying ahead. Most strategic leaders remain flexible and open to change, and ready to adjust their strategies when necessary.

4. Empowering Others

A strategic leader doesn’t micromanage but empowers their team. They delegate responsibilities, trust their team members, and allow them to contribute their expertise to the strategic process.

5. Data-Driven Decision Making

Strategic leaders rely on data and insights to make decisions. They understand the importance of data in assessing performance, identifying trends, and making informed choices.

Benefits of Being a Strategic Leader

Now, let’s explore why being a strategic leader matters and the numerous advantages it brings to the table:

1. Long-Term Success

Strategic leaders are focused on long-term success rather than quick wins. Their decisions are driven by the sustainability and growth of the organisation, ensuring it thrives over time.

2. Competitive Advantage

Strategic leaders help their organisations gain a competitive edge by identifying unique opportunities and leveraging them. This often means staying ahead of the competition.

3. Effective Resource Allocation

Strategic leaders allocate resources wisely, ensuring that time, money, and talent are directed towards activities that align with the organisation’s goals. This results in better efficiency and productivity.

4. Innovation and Adaptation

A strategic approach encourages innovation and adaptability. Leaders who are strategic are more likely to embrace change and drive innovation within their organisations.

5. Enhanced Decision Making

With a data-driven approach and a focus on critical thinking, strategic leaders make more informed and effective decisions. This reduces the risk of poor choices and costly mistakes.

6. Employee Engagement

Strategic leaders inspire and engage their teams by involving them in the strategic process. This boosts morale and commitment among employees, leading to higher productivity and lower turnover rates.

7. Clear Communication

Having a well-defined strategy and vision helps in clear communication. Team members understand the direction the organisation is heading, reducing confusion and conflict.

Disadvantages of Not Being a  Strategic Leader

On the other side, the absence of strategic leadership can lead to several disadvantages for an organisation:

1. Short-Term Thinking

Without a strategic leader, the organisation may focus solely on short-term goals, neglecting long-term sustainability.

2. Reactive Decision Making

Most non-strategic leaders often make decisions in response to immediate crises rather than with a forward-thinking approach, which can lead to inefficiencies.

3. Wasted Resources

Lack of a strategic direction can result in misallocation of resources, causing financial and human capital to go to waste.

4. Missed Opportunities

Organisations without strategic leaders may miss valuable opportunities for growth and improvement, putting them at a disadvantage.

5. Stagnation 

In the absence of strategic thinking, organizations may become stagnant, unable to adapt to changing market conditions.

6. Employee Disengagement

When employees don’t see a clear direction, they may become disengaged and less committed to the organisation’s success.

Examples of Where being a Strategic Leader Has Made an Impact

To illustrate the real-world impact of strategic leadership, let’s explore a few notable examples:

1. Apple Inc.

Apple’s co-founder, Steve Jobs, was renowned for his strategic leadership. He had an unclouded vision for the company, driving innovation and creating a culture of excellence. His strategic decisions, like the development of the iPhone, revolutionised multiple industries.

2. Amazon

Jeff Bezos, the founder of Amazon, has demonstrated exceptional strategic leadership. His long-term vision and customer-centric approach have made Amazon one of the most influential companies in the world.

3. Netflix

Reed Hastings, the CEO of Netflix, transformed the entertainment industry with his strategic leadership. He shifted the company from a DVD rental service to a global streaming giant by anticipating market trends and evolving the business model accordingly. He certainly is a strategic leader!

4. Tesla

Elon Musk’s strategic leadership at Tesla is evident in the company’s mission to accelerate the world’s transition to sustainable energy. His ability to set audacious goals and rally his team towards them showcases the power of strategic thinking.

Our Thoughts

Being a strategic leader is crucial in today’s business landscape. It involves having a clear vision, critical thinking, adaptability, and a focus on long-term success. The benefits of strategic leadership are numerous, including long-term success, competitive advantage, effective resource allocation, innovation, and enhanced decision-making. Conversely, not being strategic can result in disadvantages like short-term thinking, reactive decision-making, and missed opportunities.

Real-world examples of strategic leaders like Steve Jobs, Jeff Bezos, Reed Hastings, and Elon Musk demonstrate the positive impact that strategic leadership can have on organizations. To thrive in an ever-changing world, aspiring leaders should cultivate the skills and mindset of a strategic leader. By doing so, they can steer their organisations toward a brighter, more sustainable future.

Now that you have a better understanding of strategic leadership and its importance, consider exploring additional resources on this topic. You can find more insights and guidance in the following blogs and websites:

These resources can further enhance your knowledge of strategic leadership and help you become a more effective leader in your organisation.

OUR FOCUS ON LONG-TERM PARTNERSHIPS

At re:find we have been in Executive Search for over 20 years. We believe that recruitment is not a one-off transaction but rather a long-term partnership. We aim to build long-term relationships with our clients, providing ongoing support and advice to help them find and retain the best talent for their organisation.

In addition, as a business, we understand that every organisation is unique and that there is no one-size-fits-all solution when it comes to recruitment. That’s why we offer bespoke recruitment solutions that are tailored to meet the specific needs of each client. Whether you need help with a single hire or a full recruitment campaign, we can help.

We are committed to providing our clients with the highest quality service. As part of this, we ensure that we take the time to understand your organisation’s culture and values, as well as the specific skills and experience needed for each role.

For more information on our executive search practice and our CCS framework
please get in touch with our Managing Director, James Cumming.

The Role of a Chief People Officer in Today’s Business Landscape

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In today’s rapidly changing business landscape, the role of a Chief People Officer, is more important than ever. The Chief People Officer (CPO) is a key executive who is responsible for managing a company’s most valuable asset – its people. In this article, we’ll explore the role of a CPO and why it’s essential for businesses to have one.

Who is a Chief People Officer?

A Chief People Officer is a senior executive who is responsible for developing and executing HR strategies that support the overall business objectives. The role of a CPO has evolved significantly over the years, from being a traditional HR head to a strategic business partner who helps drive organisational success. The CPO works closely with the CEO and executive team to align HR policies with the company’s vision and mission.

What are the responsibilities of a Chief People Officer?

The role of a Chief People Officer is wide-ranging and varied, depending on the company’s size and industry. Here are some of the key responsibilities of a CPO:

Developing HR strategies that align with the company’s goals and objectives.

Creating a culture of innovation and collaboration that supports employee engagement and retention.

Identifying and addressing talent gaps within the organisation.

Developing and implementing diversity, equity, and inclusion initiatives.

Managing employee compensation and benefits programs.

Developing and delivering training programs that support employee development and growth.

Ensuring compliance with all HR-related laws and regulations.

Why is a Chief People Officer important?

Having a CPO is critical for any business that wants to attract and retain top talent. The role of a Chief People Officer can help create a workplace culture that supports employee engagement, which can lead to higher productivity, lower turnover rates, and increased profitability. A CPO can also help companies navigate the complex landscape of HR regulations and compliance issues, ensuring that the organisation stays in line with all applicable laws and regulations.

How can we help to get this right?

As an executive search business specialising in HR recruitment, we use various tools and strategies to differentiate between an average and a highly talented Chief People Officer (CPO).

From an executive search perspective, managing the process of differentiating between an average and a highly talented CPO involves a structured and rigorous approach. This includes identifying the key competencies and experience required for the role, developing a job description that accurately reflects these requirements, identifying a diverse pool of candidates, and using a range of assessment tools and techniques to evaluate each candidate’s suitability for the role.

By following a well-structured process, we can help our clients identify the best candidate for the role and ensure that they make the right hiring decision.

Industry expertise: Our Managing Director James Cumming has worked in senior HR appointments for over 15 years. We have in-depth knowledge of the HR industry and the latest HR trends and best practices. We can use this expertise to assess a candidate’s knowledge of the HR landscape, their ability to innovate and adapt to change, and their understanding of how HR can contribute to overall business success.

Behavioral interviewing: One of the most effective ways to assess a CPO’s skills and competencies is through behavioral interviewing. This technique involves asking candidates to provide specific examples of how they’ve handled past HR-related challenges, such as talent management, culture development, and compliance issues. By digging deep into a candidate’s past experiences, we can gain a better understanding of their problem-solving skills, leadership style, and strategic thinking abilities.

Assessment tools: We also use a range of assessment tools to evaluate a CPO’s competencies, personality traits, and work style. These tools can include psychometric tests, cognitive ability tests, and personality assessments. By analysing the results of these tests, we can gain a more objective view of a candidate’s potential fit for a role.

Reference checking: Another critical tool we use to differentiate between an average and a highly talented CPO is reference checking. We reach out to the candidate’s former bosses, colleagues, and subordinates to gain insight into their work ethic, management style, and overall performance. Reference checking can provide a more comprehensive view of a candidate’s strengths and weaknesses and help us determine if they would be a good fit for our client’s organisation.

Our focus on long-term partnerships

At re:find we believe that recruitment is not a one-off transaction but rather a long-term partnership. We aim to build long-term relationships with our clients, providing ongoing support and advice to help them find and retain the best talent for their organisation.

We understand that every organisation is unique and that there is no one-size-fits-all solution when it comes to recruitment. That’s why we offer bespoke recruitment solutions that are tailored to meet the specific needs of each client. Whether you need help with a single hire or a full recruitment campaign, we can help.

We are committed to providing our clients with the highest quality service. We take the time to understand your organization’s culture and values, as well as the specific skills and experience needed for each role.

For more information please get in contact with our Managing Director, James Cumming.

Creating strong team culture in remote and hybrid teams

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In today’s dynamic work landscape where remote and hybrid work models have become the new norm, fostering a strong team culture is more crucial than ever.

As teams navigate through virtual spaces, the traditional methods of team building may seem outdated. But, with intentional efforts and creative strategies, building a resilient team culture in remote or hybrid work environments is not only possible but essential for organisational success. This blog explores effective tips and innovative ideas to strengthen your team’s cohesion, collaboration, and camaraderie in the digital era.

Introduction: Navigating the Challenges of Remote and Hybrid Team Building

As organisations embrace flexible work arrangements, the need for effective remote team building has never been more evident. Despite the physical distance, creating a sense of unity and shared purpose among team members is a goal that leaders can achieve with the right strategies. In this blog, we delve into practical tips and creative ideas to foster a robust team culture that thrives in virtual or hybrid work settings.

Understanding the Foundations: Clear Communication and Shared Goals

It’s essential to lay down the foundations for remote and hybrid team building. We should make clear communication and shared goals serve as the bedrock for a cohesive team culture even when members are miles apart. Establishing these foundations ensures that everyone is on the same page, fostering a sense of unity.

Tip 1: Establishing Open Lines of Communication

In a remote and hybrid environment, communication becomes the lifeline of a team. Encourage regular check-ins, video meetings, and the use of collaborative communication tools. Emphasise the importance of transparent and honest communication to build trust among team members.

Tip 2: Define and Communicate Clear Goals

Clearly defined goals provide the team with a sense of purpose and direction. Ensure that every team member understands their role in achieving these goals. Regularly revisit and reassess objectives to adapt to the evolving nature of work.

Building a Virtual Watercooler: Nurturing Social Connections in Remote and Hybrid Teams

One of the challenges of remote and hybrid work is the absence of casual interactions that occur naturally in an office setting. To recreate the camaraderie of a physical workplace, leaders must proactively create opportunities for social connections.

Tip 3: Virtual Coffee Breaks and Informal Chats

Schedule virtual coffee breaks or informal chat sessions where team members can discuss non-work-related topics. This simulates the spontaneous interactions that happen around the office watercooler, fostering a sense of community.

Tip 4: Team-Building Icebreaker Activities

Incorporate fun and interactive icebreaker activities into virtual meetings. This could include virtual games, quizzes, or team challenges that encourage collaboration and create a relaxed atmosphere.

Acknowledging Achievements: Virtual Recognition and Appreciation in Remote and Hybrid Teams

In a remote and hybrid setting, it’s crucial to celebrate successes and recognise individual and collective achievements. Acknowledging accomplishments boosts morale and creates a positive team culture.

Tip 5: Virtual Recognition Platforms

Implement virtual recognition platforms where team members can give shout-outs or recognitions to their colleagues. This not only highlights achievements but also reinforces a culture of appreciation.

Tip 6: Celebratory Virtual Events

Organise virtual events to celebrate milestones, birthdays, or team anniversaries. This could include virtual parties, themed events, or team-building exercises tailored to the remote setting.

Developing Trust in a Digital Space: Team Bonding Activities

Trust is the cornerstone of any successful team, and building and maintaining trust in a remote setting requires intentional effort.

Tip 7: Team-Building Workshops

Host virtual team-building workshops that focus on trust-building exercises. These can include activities that encourage vulnerability, effective communication, and understanding each other’s strengths and weaknesses.

Tip 8: Cross-Functional Collaboration

Encourage cross-functional collaboration by creating opportunities for team members from different departments to work together on projects. Resulting in not only enhanceing the skills but also strengthening interdepartmental relationships.

Ensuring Inclusivity: Remote and Hybrid Team Building for Everyone

In a dispersed work environment, it’s essential to ensure that remote and hybrid team-building activities are inclusive and cater to the diverse needs of team members.

Tip 9: Flexible Scheduling for Global Teams

If your team spans different time zones, consider rotating meeting times to accommodate everyone. This ensures that team members from various locations can actively participate in team-building activities.

Tip 10: Inclusive Virtual Events

Also, when planning virtual events, consider cultural sensitivities and preferences. Ensure that activities are inclusive and respectful of diverse backgrounds, fostering a sense of belonging for every team member.

Conclusion: Nurturing a Sustainable Remote and Hybrid Team Culture

Building a strong team culture in remote or hybrid work environments requires ongoing dedication and adaptability. By prioritising clear communication, social connections, recognition, trust-building, and inclusivity, leaders can create a resilient team culture that not only survives but thrives in the digital era. As the workplace continues to evolve, embracing innovative approaches to remote team building will be the key to fostering a collaborative and motivated remote workforce.

OUR FOCUS ON LONG-TERM PARTNERSHIPS

At re:find we have been in Executive Search for over 20 years. We believe that recruitment is not a one-off transaction but rather a long-term partnership. We aim to build long-term relationships with our clients, providing ongoing support and advice to help them find and retain the best talent for their organisation.

In addition, as a business, we understand that every organisation is unique and that there is no one-size-fits-all solution when it comes to recruitment. That’s why we offer bespoke recruitment solutions that are tailored to meet the specific needs of each client. Whether you need help with a single hire or a full recruitment campaign, we can help.

We are committed to providing our clients with the highest quality service. As part of this, we ensure that we take the time to understand your organisation’s culture and values, as well as the specific skills and experience needed for each role.

For more information on our executive search practice and our CCS framework
please get in touch with our Managing Director, James Cumming.

How to increase commercial awareness

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Over the last few years, you may have noticed more companies are advertising for commercial awareness when hiring prospective new employees.

I can tell you from personal experience, that lack of commercial awareness is one of the key reasons that good candidates are rejected at interview stage. “They were really great, but just lacked the commercial edge we were looking for.”

 

So what exactly is commercial awareness and knowledge, and is it something that you can learn?

 

First of all, yes, anyone can learn commercial awareness and knowledge. It does, however, take hard work and dedication to become good at it. It should be noted that commercial knowledge isn’t the same as general knowledge.

Commercial knowledge refers to a sound understanding of what a business does, how it makes its money, the market in which it operates and how you and your role can fit into it. Often this means considering things such as, how you can increase revenue or market share, customer service levels, improved productivity levels, a better and more efficient team environment, great levels of quality assurance, less waste – I think you get my drift here!

 

If you want to actively increase your commercial knowledge you can consider these top tips to help you get it right:

 

  • You must understand what a business does and have a good understanding of its competitor environment.
  • Do your research and look at their online presence e.g. Glassdoor, LinkedIn groups, Twitter, Feefo. These can give indicators of customer service levels and employee satisfaction rates.
  • Look out for important events. Are there any future projects a company is about to begin working on? What have they done in the past?
  • Be aware of how economics can affect that business.
  • Think about the challenges that a business could be facing and formulate ideas on how you can help solve them.
  • If you’re at an interview, a great way to demonstrate your commercial knowledge is to have a couple of ready-made questions prepared.

 

There is no quick fix for getting commercial awareness but by putting the effort in, potential employers will give you kudos for trying, even if you don’t get it 100% right! Good luck.

 

James Cumming is our MD, Interim and Transformation Search specialist. If you’ve got a hard-to-fill role and need some help, get in touch. Connect with him on LinkedIn.

 

When and how to Set Strategic Objectives

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Setting strategic objectives is a fundamental aspect of effective leadership, providing a roadmap for organisations and individuals to achieve their goals. In this comprehensive guide, we will delve into the essence of objectives, exploring their significance, benefits, and the strategic considerations behind their formulation. If you are steering a business or seeking personal development, understanding how to articulate, assess, and align objectives is key to your success.

Understanding Objectives: What Are They and Why Do We Have Them?

Objectives are specific, measurable, achievable, relevant, and time-bound (SMART) targets that guide actions and decisions. Those objectives will then serve as the building blocks of success, offering clarity and direction to both leaders and their teams.

  1. Clarity of Purpose: Objectives articulate the purpose and direction of an organisation or individual. They answer the fundamental question: “What are we trying to achieve?”
  2. Motivation and Focus: Clear objectives motivate individuals by providing a focal point for their efforts. This helps everyone understand their role in achieving a common goal, collective motivation and focus increase.
  3. Measurement and Evaluation: Objectives offer a measurable framework for evaluating progress. They provide benchmarks against which performance can be assessed, aiding in the identification of strengths and areas for improvement.

The Benefits of Setting Objectives

Setting objectives yields a plethora of benefits for leaders, teams, and individuals alike. Let’s explore these advantages:

  1. Alignment of Efforts: Objectives align everyone towards a shared purpose, fostering collaboration and synergy within the team or organisation.
  2. Enhanced Decision-Making: Clear objectives provide a basis for informed decision-making. Leaders can assess options against established goals, ensuring choices are in line with the overarching strategy.
  3. Improved Performance: Objectives set performance expectations, motivating individuals to achieve their best. Regular assessment against objectives helps identify and address performance gaps.
  4. Adaptability: If we plan well-structured objectives, this allows for adaptability in a dynamic environment and helps leaders to pivot their strategies while ensuring alignment with the ultimate goals.

Strategic Objectives: The Backbone of Organisational Success

Strategic objectives form the backbone of organisational success, guiding long-term planning and decision-making. Here’s how leaders can develop and articulate strategic objectives effectively:

  1. Alignment with Mission and Vision: Strategic objectives should align seamlessly with the organisation’s mission and vision, ensuring a cohesive and purpose-driven approach.
  2. SMART Criteria: Apply the SMART criteria to strategic objectives, ensuring they are Specific, Measurable, Achievable, Relevant, and Time-bound. This ensures clarity and accountability.
  3. Prioritisation: Prioritise objectives based on their impact on the overall strategy. This ensures that resources are allocated efficiently to achieve the most critical goals.
  4. Stakeholder Involvement: Involve key stakeholders in the development of strategic objectives to gather diverse perspectives and foster a sense of ownership among the team.

Crafting Effective Strategic Objectives: The Art of Wording

The language used in articulating objectives plays a crucial role in their effectiveness. Here are some tips for crafting objectives with precision and impact:

  1. Use Action Verbs: Begin objectives with action verbs that clearly convey the intended outcome. An example of this when talking about improving on the Market Share, we could say “Increase market share by 10%” which is more impactful than “Improve market share.”
  2. Be Specific and Concrete: Avoid vague language. Specify exactly what needs to be achieved and provide quantifiable metrics for success.
  3. Consider Stakeholder Perspectives: Craft objectives that resonate with stakeholders. Understand their priorities and concerns, tailoring objectives to address shared goals.
  4. Ensure Clarity: Objectives should be easily understood by all stakeholders. Ambiguity can lead to confusion and hinder progress.

Assessing Strategic Objectives: Monitoring Progress and Driving Improvement

The journey towards achieving objectives doesn’t end with their formulation. Regular assessment and adaptation are critical components of successful objective management:

  1. Establish Key Performance Indicators (KPIs): Define KPIs aligned with each objective to quantitatively measure progress. These indicators serve as benchmarks for success.
  2. Frequent Evaluation: Regularly assess progress against objectives. This can involve weekly check-ins, monthly reviews, or other cadences, depending on the nature of the objectives.
  3. Adaptability: Be prepared to adapt objectives in response to changing circumstances. Flexibility is essential for overcoming unforeseen challenges.
  4. Celebrate Achievements: Acknowledge and celebrate milestones and achievements along the way. This fosters a positive work culture and motivates individuals to persist in their efforts.

Business Objectives vs Employee Objectives: Bridging the Gap

While business and employee objectives may seem distinct, aligning them is crucial for overall success. Here’s how leaders can bridge the gap:

  1. Clear Communication: Clearly communicate how individual employee objectives contribute to broader business goals. This enhances understanding and motivation.
  2. Alignment of Incentives: Align incentives to ensure that achieving individual objectives aligns with the success of the business. This creates a mutually beneficial relationship.
  3. Regular Feedback: Provide regular feedback to employees on their performance against objectives. This helps them understand their impact on the organisation and course-correct if necessary.
  4. Encourage Collaboration: Foster a collaborative environment where employees can see how their contributions fit into the larger organisational picture. This enhances teamwork and collective success.

Conclusion: Empowering Leadership Through Effective Objective Setting

In conclusion, effective leadership involves mastering the art of objective setting. Whether guiding a business or personal development, the ability to articulate, assess, and align objectives is paramount. By understanding the significance of objectives, embracing strategic thinking, and fostering adaptability, leaders can steer their teams towards success. Objectives serve not only as a roadmap but as a source of motivation and collective purpose, propelling individuals and organisations towards their fullest potential.

OUR FOCUS ON LONG-TERM PARTNERSHIPS

At re:find we have been in Executive Search for over 20 years. We believe that recruitment is not a one-off transaction but rather a long-term partnership. We aim to build long-term relationships with our clients, providing ongoing support and advice to help them find and retain the best talent for their organisation.

In addition, as a business, we understand that every organisation is unique and that there is no one-size-fits-all solution when it comes to recruitment. That’s why we offer bespoke recruitment solutions that are tailored to meet the specific needs of each client. Whether you need help with a single hire or a full recruitment campaign, we can help.

We are committed to providing our clients with the highest quality service. As part of this, we ensure that we take the time to understand your organisation’s culture and values, as well as the specific skills and experience needed for each role.

For more information on our executive search practice and our CCS framework
please get in touch with our Managing Director, James Cumming.

New Year, New Me? New Year Resolutions for Businesses

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The start of a new year often heralds a period of reflection and reinvention, and New Year Resolutions.

For individuals, this might translate into personal commitments and aspirations. However, businesses are not exempt from this ritual. In fact, as the calendar year nears its end, many companies are already asking, “New Year, New Me?”.

Here we delve into the trend of businesses making New Years Resolutions:

The Tradition of New Year Resolutions

Historically, New Year Resolutions date back to the Babylonians, who made promises to their gods at the start of each year. These promises often revolved around returning borrowed items and paying off debts. In today’s age, tradition has evolved but the essence remains: setting goals for positive change.

Why Businesses Can’t Ignore New Year Resolutions

Just as individuals pledge to eat healthier or read more books, companies might decide to enhance customer relations, increase profitability, or launch a new product line. The principle remains the same: improvement and progress.

  1. Growth and Expansion: For businesses looking to scale, the new year could mark the beginning of tapping into new markets, exploring diverse product lines, or even mergers and acquisitions.
  2. Strengthening Customer Relations: Modern businesses understand the importance of a loyal customer base. Thus, the new year is an opportunity to roll out loyalty programmes, enhance customer service, or introduce community engagement initiatives.
  3. Sustainability: With rising awareness about environmental issues, many businesses are opting for sustainable practices. Come 2024, we could see more firms vowing to reduce their carbon footprint or eliminate plastic from their operations.

Planning is Key

The allure of the New Year is strong, but successful resolutions are built on foresight and preparation. Here’s why and how businesses should start planning their resolutions well in advance:

  1. Market Analysis: Before setting any goals, businesses need to have their fingers on the pulse of the market. Understanding evolving consumer behaviours, emerging trends, and potential disruptors can guide goal setting.
  2. Feedback Integration: End-of-year feedback from clients, stakeholders, and employees can provide invaluable insights. Harnessing this information can shape the resolutions for the coming year.
  3. Resource Allocation: Whether it’s hiring new talent, purchasing equipment, or investing in training, businesses need to ensure they have the necessary resources to fulfil their resolutions.

Personal Resolutions Within a Professional Framework

New Year’s resolutions aren’t exclusive to business entities. Employees, irrespective of their designation or role, can draft their own set of professional resolutions. By aligning personal goals with organisational objectives, employees can find a harmonious blend of personal and professional growth.

  1. Skill Development: With industries constantly evolving, employees might resolve to learn a new skill, attend workshops, or pursue further education.
  2. Networking: Building a robust professional network can open doors to opportunities. Attending more industry events or joining professional organisations might be on the cards for many.
  3. Wellness and Work-life Balance: Burnout is a real concern. Employees could aim for a healthier work-life balance, integrating wellness routines into their daily life.

Case Studies: Resolutions That Transformed Businesses

Let’s delve into some real-life examples where resolutions have made a noticeable difference:

  1. Company A’s Green Pledge: Starting 2022, Company A, a renowned beverage manufacturer, pledged to go plastic-free. Through extensive planning in 2021, they rolled out glass bottles in 2022. Not only did this move enhance their brand image, but it also led to increased sales.
  2. Company B’s Focus on Mental Health: Recognising the rising concerns around mental health, Company B, a tech giant, introduced mandatory wellness breaks and counselling sessions for employees in 2023. This boosted employee morale, reduced sick leaves, and enhanced overall productivity.

In Conclusion

New Year’s resolutions for businesses aren’t just a trend. They’re an essential introspection tool, guiding companies towards sustainable growth. While 2024 awaits with its set of challenges and opportunities, preparedness, backed by resolutions, can set the stage for a prosperous year ahead.

OUR FOCUS ON LONG-TERM PARTNERSHIPS

At re:find we have been in Executive Search for over 20 years. We believe
that recruitment is not a one-off transaction but rather a long-term
partnership. We aim to build long-term relationships with our clients,
providing ongoing support and advice to help them find and retain the best
talent for their organisation.

In addition, as a business, we understand that every organisation is unique
and that there is no one-size-fits-all solution when it comes to recruitment.
That’s why we offer bespoke recruitment solutions that are tailored to meet the
specific needs of each client. Whether you need help with a single hire or a
full recruitment campaign, we can help.

We are committed to providing our clients with the highest quality service.
As part of this, we ensure that we take the time to understand your
organisation’s culture and values, as well as the specific skills and
experience needed for each role.

For more information on our executive search practice and our CCS framework
please get in touch with our Managing Director, James Cumming.

 

How to have Productive Leadership Meetings

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Productive leadership meetings are the linchpin of organisational success. To help you plan for that success, we delve into the nuances of how to have productive leadership meetings, and exploring strategies to enhance collaboration, decision-making, and overall team productivity.

Setting the Stage for Success: Planning and Preparation

Successful leadership meetings start with meticulous planning and preparation. As part of that preparation, it is important to ensure that the agenda is clear, concise, and aligned with the overarching goals of the organisation.

A well-structured agenda ensures that the meeting stays focused on crucial topics, enhancing the chances of productive discussions.

Engaging Leadership: Fostering Participation and Inclusivity

The meetings are not one-sided conversations. Encouraging active participation from all team members fosters a culture of inclusivity and collaboration.

Encouraging Participation for Success in Productive Leadership Meetings

Leaders should create an environment where team members feel comfortable expressing their opinions and ideas, contributing to a diverse range of perspectives.

Utilising Technology for Seamless Collaboration in Productive Leadership Meetings

Technology plays a pivotal role in fostering seamless collaboration during meetings. So think about technologies such as video conferencing tools, collaborative platforms, and real-time document sharing enhance communication and decision-making.

Effective Decision-Making: From Discussion to Action

It’s not just about talking; it’s about making decisions that drive the organisation forward. A structured decision-making process ensures that outcomes are clear, actionable, and aligned with strategic goals.

Decisive Leadership: Turning Discussions into Actionable Outcomes during Productive Leadership Meetings

Leaders should guide the team through a logical decision-making process, considering all relevant factors and ensuring that decisions are communicated effectively.

Time Management for Productive Leadership Meetings

In the fast-paced business environment, time is a precious commodity. Successful leadership meetings are well-paced, ensuring that discussions are thorough without unnecessary delays.

Leaders should be mindful of the agenda, allocate time effectively, and keep the meeting on track to respect everyone’s time.

Encouraging Innovation: Creating a Culture of Creative Exchange

Leadership meetings provide a platform for fostering innovation and creative thinking. Encouraging team members to share innovative ideas contributes to continuous improvement and adaptability.

Building Relationships: The Human Element

Beyond the business agenda, successful leadership meetings recognise the importance of building strong interpersonal relationships. Team-building exercises, casual conversations, and acknowledging achievements contribute to a positive team dynamic.

Relationship-Driven Leadership: Nurturing Bonds in Meetings

Leaders should invest time in cultivating a positive team culture, promoting camaraderie and mutual respect.

Continuous Improvement: Learning from Past Meetings

Post-meeting evaluations are crucial for ongoing success. Leaders should gather feedback, assess what worked well and what can be improved, and implement changes for future meetings.

Key Phrase: Evolving Leadership Meetings: The Power of Continuous Improvement

Related Blog: How to Conduct Effective Post-Meeting Evaluations

Overcoming Challenges: Common Hurdles in Leadership Meetings

By addressing common issues such as lack of engagement, conflicting opinions, or technology glitches, you will be showing proactive leadership and effective problem-solving.

Leaders should be prepared to address challenges promptly, maintaining the flow and productivity of the meeting.

Remote Leadership Meetings: Bridging the Distance Effectively during Productive Leadership Meetings

In an increasingly remote working landscape, leadership meetings often take place virtually. Leaders must adapt their strategies to ensure that remote meetings are as effective as those held in person.

Conclusion: A Blueprint for Success in Productive Leadership Meetings

Our conclusion? Successful leadership meetings are a strategic imperative for organisational growth and cohesion. By meticulously planning agendas, fostering participation, leveraging technology, making informed decisions, and continuously improving, leaders can transform meetings into powerful drivers of success.

OUR FOCUS ON LONG-TERM PARTNERSHIPS

At re:find we have been in Executive Search for over 20 years. We believe that recruitment is not a one-off transaction but rather a long-term partnership. We aim to build long-term relationships with our clients, providing ongoing support and advice to help them find and retain the best talent for their organisation.

In addition, as a business, we understand that every organisation is unique and that there is no one-size-fits-all solution when it comes to recruitment. That’s why we offer bespoke recruitment solutions that are tailored to meet the specific needs of each client. Whether you need help with a single hire or a full recruitment campaign, we can help.

We are committed to providing our clients with the highest quality service. As part of this, we ensure that we take the time to understand your organisation’s culture and values, as well as the specific skills and experience needed for each role.

For more information on our executive search practice and our CCS framework
please get in touch with our Managing Director, James Cumming.

Putting People First: How Renaming HR Is Improving Company Culture

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Renaming HR: If you’re a Chief People Officer or just someone interested in HR, you may have noticed a trend of companies using the term “People” instead of “HR” to describe their HR department. But is this just a trendy new name, or is there something deeper going on here? Let’s dive into the pros and cons of calling HR “People”.

The human resources department is an essential part of any organisation, responsible for managing the workforce and ensuring that employees are satisfied and productive. However, the terminology used to describe this department has been a matter of debate for some time.

Background

The term “human resources” has been in use for several decades and has become widely accepted as a way of describing the department responsible for managing a companies workforce. However, some have argued that the term can be dehumanising and reduces employees to the status of a resource or commodity.

In contrast, the term “People” is seen as more inclusive and humanising, acknowledging the unique needs and aspirations of the individual employees.

Arguments for Renaming HR

One of the primary arguments in favour of using “HR” is that it is a well-established term that is widely recognised in the business world.

According to data from Google Trends, searches for the term “HR” have been consistently higher than searches for “People” over the past five years, indicating that the term is more commonly used and understood.

Another argument for “HR” is that it accurately reflects the department’s role in managing the workforce as a resource. This can be especially important in industries such as retail, manufacturing or construction, where labour is a critical input and needs to be managed efficiently to ensure productivity.

According to a survey of HR professionals conducted by the Society for Human Resource Management (SHRM), 62% of respondents felt that the term “HR” accurately reflected their department’s role in managing human capital.

Finally, a number of people argue that “HR” is a more professional-sounding term that may help to establish the department’s credibility and authority within the organisation. This can be important when dealing with senior management or other stakeholders who may be sceptical of the department’s role or importance.

According to a survey of HR professionals conducted by the HR Certification Institute (HRCI), 82% of respondents felt that the term “HR” conveyed a sense of professionalism and expertise.

Arguments for “People”

One of the main arguments in favour of using “People” is that it is a more inclusive term that acknowledges the individuality of employees.

According to a survey conducted by the software company BambooHR, 70% of employees felt that the term “People” was more humanising than “HR.”

Another argument for “People” is that it is less objectifying than “HR” and may help to create a more collaborative and cooperative relationship between the department and employees.

According to a survey conducted by the consulting firm Deloitte, 73% of employees felt that the term “People” conveyed a sense of partnership and collaboration.

By the same token, a final argument for “People” is that it reflects the changing nature of work and the role of employees in the organisation. As more companies embrace flexible work arrangements and remote work, the role of the HR department is evolving to focus more on supporting the needs and aspirations of individual employees.

According to a survey conducted by the consulting firm McKinsey & Company, 67% of employees felt that the term “People” was more aligned with their own values and priorities than “HR.”

Our Opinion about Renaming HR

Based on the data presented and out own personal experiences, we recommend using the term “People” to describe the HR department.

While “HR” may be more well-established and specific, we believe that “People” better reflects the changing nature of work and the importance of creating a supportive and inclusive culture.

Our focus on long-term partnerships

At re:find Executive Search we believe that recruitment is not a one-off transaction but rather a long-term partnership. By building long-term relationships with our clients, we help them to find and retain the best talent for their organisation.

Every organisation is unique. We feel that there is no one-size-fits-all solution when it comes to recruitment.

re:find offer bespoke recruitment solutions, that are tailored to meet the specific needs of each client. Whether you need help with a single hire or a full recruitment campaign, we can help.

We commit to providing our clients with the highest quality service. We take the time to understand your organisation’s culture and values, as well as the specific skills needed for each campaign.

For more information please get in contact with our Managing Director, James Cumming.